VoIP & Telepresence

Need voice and video conferencing solutions? GPIT can design and install your telepresence and phone system.

• Conferencing platform integration through various vendors. We work with but are not limited to:
  1. Cisco
  2. Polycom
  3. 3cx
• Expert Audio/Visual engineers will assist with setting up dynamic audio and displays for any scenario

GPIT can setup your phone system or manage it for you!

GPIT is a 3CX Reseller Partner. By leveraging this relationship, we save our customers up to 80% per year on their existing phone services!

What is 3cx?

3cx is software that allows programming and management of phones within an organization… a PBX (Private Branch Exchange).

To put it simply, a PBX allows a business to administer external and internal phone communications. 3cx provides extended features beyond simple voice calls as well.

• Manage phone extensions
• Voice mail
• Digital receptionist (e.g. Press 1 for sales, press 2 to schedule an appointment)
• Queue calls
• Live chat
• Video conferencing
• Integration with CRM, Office 365

Why use 3cx?

3cx is a very comprehensive and cost-effective solution to provide organizations with enterprise grade telecommunications.

• Up to 80% savings from current phone services
• Fully remote working solution. Make and take calls from anywhere, not just your office
• Easy to manage
• Easy end-user customization
• Feature rich
• Choose & control your own phone numbers
• Choose your own SIP Trunk and save
• Choose your own cloud provider
• Choose your own hardware
• Choose on-premises or cloud

3cx can be hosted in the cloud or on-prem

Cloud-hosted:

• Make calls from anywhere. Your business phone can travel with you. The 3cx app allows sending and receiving calls anywhere you have internet service (smart phone, laptop, home, or office)
• No physical device to manage. Software as a service accessible through a web portal
• Automated updates and upgrades
• No dedicated IT personnel required to maintain server/pc
• Simple integration to cloud-based SIP service

Self-hosted:

• Works similarly to traditional PBX
• Full control over PBX environment
• Integrate with traditional SIP providers such as AT&T